We have had a full IT systems failure since 3pm Wednesday 10th May. We now have limited access to the internet and faxes. Can all agents please fax documents to 0151 233 2580 until further notice as we stiil have no access to emails. Any faxes or emails sent after 2:30pm yesteday the 9th May will need to be resent. We appologise for any delays and hope to have full IT systems as soon as possible.